1. What types of garments do you offer?
We offer a wide range of garments including custom and ready-made suits, shirts, pants, daura suruwal, kurta pyjama, and more. Each piece is crafted to ensure a perfect fit and exceptional quality.
2. How does the custom tailoring process work?
Our custom tailoring process begins with a consultation where we discuss your preferences in terms of fabric, style, and fit. After taking your measurements, our skilled tailors create a unique garment tailored specifically for you. We may also offer fittings during the process to ensure the perfect fit.
3. What fabrics do you use for your garments?
We source only high-quality fabrics, including premium wool, cotton, linen, and silk. Our selection includes a variety of textures, patterns, and colors to suit your style and occasion.
4. How long does it take to receive my custom-made garment?
The typical turnaround time for custom garments is around 2-4 weeks, depending on the complexity of the design and our current workload. We will provide an estimated completion date during your consultation.
5. Do you offer alterations for ready-made garments?
Yes, we offer alteration services for ready-made garments to ensure they fit you perfectly. Simply bring your item in, and our tailors will make the necessary adjustments.
6. Can I place a bulk order for suits or uniforms?
Absolutely! We cater to bulk orders for corporate uniforms, weddings, or special events. Please contact us directly to discuss your requirements, and we’ll be happy to assist.
7. What is your return policy?
For custom-made garments, we do not accept returns due to the personalized nature of the products. However, we are committed to ensuring your satisfaction and will work with you to address any fitting issues. For ready-made garments, we have a standard return policy that allows returns within a specified timeframe. Please check with us for details.
8. How do I care for my tailored garments?
To maintain the quality of your tailored garments, we recommend following the care instructions provided with your purchase. Generally, dry cleaning is preferred for suits and delicate fabrics, while cotton items can often be machine washed.
9. Do you offer gift vouchers?
Yes, we offer gift vouchers that can be used towards any of our products or services. They make a great gift for anyone looking to enhance their wardrobe with custom tailoring.
10. How can I book an appointment?
You can book an appointment by contacting us via phone or our website. We recommend scheduling an appointment for custom fittings to ensure you receive personalized attention.
If you have any other questions or need further assistance, feel free to reach out to us!